Thank you for choosing our products! We strive to provide the best service possible to ensure your order arrives safely and on time.

We are currently accepting orders from USA. We apologize for any inconvenience this may cause you.

To ensure that your package arrives correctly and within our published timeframe, please make sure that the address you enter is correct and contains all relevant and/or necessary information. Using the correct abbreviations, street number, building or apartment number, and routing information (if applicable) is critical to ensure timely delivery. Customers are encouraged to thoroughly check their delivery and billing information prior to checkout to ensure that any possible delays are avoided, and any damages caused by incomplete or incorrect addresses are the responsibility of the customer. We are not responsible for lost, misplaced or misdelivered shipments if the address information provided at the time of purchase is incorrect or incorrectly entered.
Note: Please be sure to enter or write your full name and address in English.

SHIPPING COSTS

Free Shipping On All Orders.

TRANSIT, HANDLING & ORDER CUT OFF TIME

Generally, shipments are in transit for 10 – 15 days (Monday to Friday).

Order cut off time will be ：Mon - Friday: 6pm (EST)

Order handling time is 3 - 5 business days (Monday to Friday).

*Please note that the time frame mentioned above doesn't include production time and accounts for delays caused by vendors or service and weather disruptions.

Tracking Order

The tracking number and information will be updated in the order details within your account, please log in to check it.

You can usually track the package further with tracking number via :

https://www.17track.net/en

More Info

Order Changes & Cancellations: If you need to change or cancel your order, you must notify us within 24 hours of placing the order（tbdresson@outlook.com）, otherwise we may not be able to cancel it, as it may be in production.

Customs/Duty Fees： All tax are included in the price.We will be responsible for the duty cost but we need customer's help to handle the custom clearance process.

Delayed Package： All estimated delivery dates are calculated based on average manufacturing times and your selected shipping method, and do not account for delays caused by vendor service disruptions and/or weather delays.When the transportation is delayed due to various force majeure factors such as weather, roads, etc., please do not be anxious，we will help you monitor the logistics.

Lost Packages: If an order is marked as delivered but the buyer didn't receive it, it is the buyer's responsibility to contact the post office to find the package.

In the event a package has been lost, missing or cannot confirm delivery with tracking we will process a reshipment of the order. Packages that show a confirmed delivery from the carrier will be subject to investigation and not eligible for a refund until resolved. Should your package not show up, or arrive damaged, If you have any questions, please contact us：

Email：tbdresson@outlook.com

Phone:+1(347)356-7459